CLEAR1 Status

All Systems Operational

Verifications Operational

Device Verification Operational

KYC Operational

Document Verification Operational

Liveness Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 2, 2026

No incidents reported today.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

Verification Delays in Partner Console

Resolved - This incident has been resolved.
Apr 28, 14:36 EDT

Update - We are continuing to monitor for any further issues.
Apr 28, 14:35 EDT

Update - The verification results dashboard is fully operational.
Apr 28, 11:57 EDT

Update - The verification dashboard continues to be fully operational. Engineering is backfilling a small subset of verifications.
Apr 28, 11:31 EDT

Update - The root issue has been resolved and verifications should be displaying correctly on the dashboard. Engineering is now running additional tests.
Apr 28, 10:56 EDT

Update - We are continuing to monitor for any further issues.
Apr 28, 10:13 EDT

Update - A fix has been implemented and we are monitoring the results.
Apr 28, 10:08 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 09:22 EDT

Identified - We believe we have identified the issue.
Apr 28, 09:20 EDT

Update - Our team is still actively investigating.
Apr 28, 09:15 EDT

Investigating - Some customers have reported delays in verifications showing in the Partner Console. The team is actively investigating.
Apr 28, 08:37 EDT

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.